Policies

1.1 DEPOSIT AND CANCELLATION POLICIES:

• All reservations require a credit card deposit for the first night’s room and tax at the time of booking. • Reservations must be cancelled 7 days prior to arrival to avoid a penalty of one night room and tax. • Reservations not cancelled by arrival date are responsible for full stay total. 

1.2 TERMS & CONDITIONS:

• Check In Time- 3:00pm • Check Out Time- 11:00am • Resort Fee – $25 USD per room, per night is collected at hotel upon arrival. • Daily housekeeping is included in the room rate. • Rancho Caymus Inn is a non-smoking property. We’re sorry, no pets allowed. • Maximum of two adults per room. • Rollaway is $75 per night and depends on availability.

1.3 PLEASE NOTE:

• Two-night minimum stay required on weekends. • For the health of our guests – Rancho Caymus Inn is a non-smoking property. For smoking in your room, patio, or balcony, you can be charged a minimum of $100 for a cleaning fee, or a maximum of one nights stay if the room is not rentable. • Let us know if you need a special needs accommodation – ADA If you have any further questions please feel free to contact us at [email protected].